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TAG Council

3- The Adult Gamer Remediation Guidelines

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Issue Remediation Guidelines

Procedures have been created for handling any situation when a post or comment is made that is deemed controversial by the Council or appointed moderators. The steps are outlined below.

1) A post is deemed to be controversial in nature. The Council or appointed moderators will either remove the offending post(s) and lock the thread, or they may choose to leave the post(s) an simply lock the thread to avoid further drama.

2) A standard post will be added to any thread locked for this reason. The post will read:

Due to issues concerning this thread the Council has decided to lock the thread and clear up the misunderstanding. We would like everyone to refrain from posting concerning any comments made in this thread. Please allow the Council time to address the issue. Thank you for your understanding and patience in this matter.

3) The Council or appointed moderator will then send a private message to the user and temporarly suspend their account to the Quarantine section. The PM will read:

I'm sorry to inform you that due to your post in [subject] thread your account has been suspend. You will notice your account has been placed into suspension. Currently the Council and you are the only people who can view this area. Hopefully we can use this section to resolve any possible issues. We ask that you please refrain from discussing the issue with outside parties until we have had time to work through everything. Remember that all forum guidelines apply to this Quarantine section as well. So please be curteous and respectful.

The suspended area is only used so that the Council and the user may be able to communicate without having to use PMs or email. It is much easier to have one area that the user and the Council may use to chat. Hopefully it will help resolve issues more quickly.

4) At this point the user would go in to the suspend area, where the Council and the user would try to resolve the matter.

If for what ever reason the issue could not be resolved, the Council will remove the offending post and take any necessary disciplinary actions agains the user's account.

If the issue can be resolve the person would be re-granted access to the forums and to edit their post to clear up any issues or concerns.

5) Once the issue is resolved the Council will edit the post used to lock the thread previously and unlock the thread. The edit will read:

The issues have been resolved and the thread is re-opened. Thank you for your understanding and patiences.

The Council hopes that in handling situations like this in a predefined manner, it will lessen the drama on our community forums. We hope that the suspended area will be use to maturely communicate thoughts and concerns and that all issues can be taken care of by the user editing his/her own post. However, in the event that is not possible, the Council will take what ever action is appropriate to ensure the maturity, stability and fun that we have all come to expect here at The Adult Gamer.

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